Browse Our Frequently Asked Questions

frequently asked questions

Find the answers to all the questions you have about SERE Motors whether it be for visiting us, sales, service, motability, business use or parts.

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SERE Motors

SERE Motors have two car showrooms. Our Belfast showroom is located on Boucher Road and our Lisburn showroom is located on Moira Road. Each of our showrooms has a great selection of new, nearly new and used cars. You can browse through all of our cars online and our sales are open digitally 24 hours a day. Keep up to date with latest news on our Facebook and Instagram. Our showrooms are COVID safe and we follow current COVID and government guidelines.

Please click here to see our current opening hours for SERE Motors sales and aftersales departments, as well as opening hours for Bodytech Collision Repair Centre.

SERE Motors are a new car dealership for SEAT and KGM. We also sell nearly new and quality used vehicles for many leading manufacturers.

Yes, if you are looking for a specific vehicle or want to get the most out of your budget, let us know what you’re looking for and we can source a car to suit your requirements. We have new stock arriving daily so it's always worth checking back to see our latest arrivals. Just get in touch to find out more.

Yes, you can buy a car from SERE Motors if you live in Ireland. We have dedicated specialists to help and advise you on the process of buying your vehicle from Ireland. Our Lisburn showroom is conveniently located next to the M1 -J9 Moira Roundabout where can arrange to have your vehicle ready and waiting for you to purchase. Alternatively, we can also deliver your vehicle straight to your door. For more information, click here.

Yes, you can buy a car from SERE Motors if you live in mainland UK. We've made it quick and easy to reserve your car online or via phone. We can send you a personalised video to ensure the car meets your requirements.  Then, once you have completed the remote buying process, we will arrange delivery of your vehicle straight to your door.

We strive for each and every customer of SERE Motors to have a 5-star experience. Our reviews are conducted and verified by review and customer satisfaction specialist in the automotive industry, JudgeService. To read our recent customer reviews, click here.

Yes. You can reserve a car online from our website for £99 at any time, even when our showrooms are closed. One of our Sales Executives will then call you during sales hours and start the buying process. We can organise finance, service plans and any additional extras etc and securely send you through all your documents for you to electronically sign. The £99 deposit will be taken off your vehicle price. Call us or use our enquiry form to get in touch and find out more.

Yes, we are currently able to offer unaccompanied test drives. We recommend that you contact us before you arrive to ensure we have your desired vehicle prepared for when you arrive.

We have several finance packages with different deposit options. Get your car sooner and pay later with monthly instalments. If you already own a vehicle, we can give you a valuation on your current car that can be used as your deposit.  Get in touch with our sales team who will be able to give you more information.

Depending on your method of payment, you must pay for the vehicle either prior to or on collection/delivery of your car.

We understand that buying a car is a very considered purchase. Therefore, we try and make the process as hassle-free as possible. We take several payment methods. You can pay for your car in cash, with a debit, by bank transfer or through finance.  

Yes. We would ask for a cash deposit to secure the vehicle. Once we are ready to release the vehicle, we would ask you to pay the rest of the cost on collection of the vehicle. We can take up to £9000 in cash if that is your preferred method of payment.

Yes. We have several finance packages available to help with the purchase of your new car. We offer finance options for retail and commercial customers including HP, PCP and business contract hire at competitive interest rates. Talk to one our sales team to help you further. Your finance must be in place and paid out prior to collecting your vehicle.

Yes. You can trade your old car in for any vehicle from SERE Motors. You can check how much your car might be worth using our Valuation form. Simply complete your details and we’ll get in touch with a valuation.

We do our very best to give our customers less things to worry about. That's why, if the car you purchase from us is 4 years old or older, it will have a minimum of 6 months MOT remaining.

All our vehicles are sold with a comprehensive warranty at the point of sale, ensuring you can drive away with confidence.

Motability

To be eligible for the Motor scheme, you must be in receipt of the Higher Rate Mobility Component of the Disability Living Allowance (DLA), the Enhanced Rate of Mobility Component of the Personal Independence Payment (PIP), War Pensioners' Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP).

The Motability Scheme helps you get mobile. It does this by allowing you to swap your qualified Mobility Allowance for a new car, covering part or all of its cost. Many of the common costs associated with running a car are also built into the lease price. These include comprehensive insurance, annual road tax, breakdown cover, windscreen cover and servicing. Click here to find out more. 

We have a wide range of car models available on our Motability Scheme including electric vehicles and MPV’s. Simply get in touch with one of our Motability specialists who will offer expert help and advice to ensure the car you have chosen is right for you and your needs. Click here to find out more. 

Commercial

Yes. SERE Motors offer a range of New or Used commercial vehicles. Our commercial vehicle offers are available across a range of franchise vehicles from pick-ups, vans to SUVs. Get in touch to discuss your requirements.

Yes. We have numerous Hire Purchase (HP), Personal Contract Purchase (PCP) and tailored business Contract Hire options to help with all business transport needs. Visit our business page to find out more. 

Service

SERE Motors have an Aftersales service department at both our Belfast and Lisburn locations that can carry out regular maintenance on all makes and models.

Yes. Depending on your service plan, you will get a reminder from us that will give you plenty of time to book in for your service. It is important to keep your vehicle serviced at regular intervals to ensure your warranty is kept valid. We can also carry out a pre-end of warranty check.

Yes. We have an expert service department in both SERE Motors Belfast and Lisburn, that can carry out maintenance on all Makes and Models. We have comfortable waiting areas if you decide to wait whilst we carry out your service or we can offer a collection and drop of service for your convenience. Call us for a quote.

Yes. We complete warranty work for all of our franchises, SEAT, MG, KGM, Mitsubishi, Fiat, Chevrolet and Renault. Both labour and parts come with manufacturer guarantees. Get in touch with our service department to find out more.

Yes. We offer a fully comprehensive MOT check by our qualified technicians for all cars. We can even assist in booking your MOT appointment.

Parts

Yes. SERE Motors sources any car parts or accessories that you might need or want. We can post these directly to your door or our trained technicians are on hand should you require them to assist in fitting new parts to your vehicle. Find out more, click here

No, if you require other manufacturer parts, we can source these for you. Contact our Parts Department with your requirements. 


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Our Locations

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SERE Group Head Office

7-13 Boucher Rd
Belfast
BT12 6HR
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